Writing

Ecological System Issues

Describe the issue in terms of its effect on the interrelationship of the physical, biological, and ecological systems.

Wk 5 – Summative Assessment: Critical Thinking: Reflection  Wk 5 – Summative Assessment: Critical Thinking

HUM/115 v10

Title

Critical Thinking Scenario

Sally is a 34-year-old woman who works in the customer service department for a small company that sells printers. Her job involves speaking with customers and addressing their concerns for 8 hours a day. Unfortunately for Sally, customers only reach out to her department when there is an issue with their printers.

Once, after a long day of listening to customer complaints, she felt drained and agitated. She wanted to relax, so she went to dinner with some colleagues. The colleagues began discussing an issue at work that was causing friction between departments. Sally did not agree with her colleagues’ viewpoint on the causes of that friction, but she did not want to say anything because she felt she did not know enough about the topic. For the remaining part of the discussion, Sally nodded her head and appeared to agree with her colleagues to avoid confrontation. After this dinner, she decided not spend time with these colleagues outside of work anymore. Comment by Author: What barrier does this reflect? Comment by Author: What barrier does this reflect? Comment by Author: What type of communication style does this demonstrate?

The next day at work, Sally spoke with a customer who wanted to dispute the terms in the warranty for the product. The customer explained to Sally that he understood the terms of the warranty, but the printer was vital to his business. He explained how the ability to print materials equated to his ability to feed his family. He asked if there was any way Sally could help. Sally imagined herself in the customer’s position and decided to find additional options for the customer. In the end, Sally was able to de-escalate the situation and assist the customer. Comment by Author: How does this reflect emotion/reason being used?

This interaction with the customer led her to question their warranty, and she decided to speak with her manager to get it changed. She stated that the current warranty was inadequate because it did not provide customers with enough time to determine if the product would function appropriately. She provided supporting evidence to show that many printers failed only 1 month after the 1-year warranty expired. She also calculated the number of customers with failed printers that bought a replacement printer from the company she worked for. Sally proposed that the warranty be extended to 18 months. Unfortunately, her manager did not agree with her argument nor provide an argument against extending the warranty; instead, he asked, “How can you argue for a change in the warranty when you are late to work most of the time?” Sally decided she would continue to argue for changing the warranty with the company’s leadership, and, after several meetings, Sally was able to get her proposal approved and the warranty extended. Comment by Author: Evaluate this information to determine whether Sally’s argument about the warranty is valid or not. Comment by Author: What fallacy is reflected here?

You will take all you have learned and apply it to a real-world scenario for this assignment. Practicing your critical thinking skills in this way allows you to demonstrate what you have learned. Your ability to recognize and overcome the barriers to critical thinking, evaluate arguments, solve complex problems, and make decisions are skills you will use throughout your academic and professional careers. You will use these skills in your personal life too, whether you’re setting life goals or just living your best life.

Review the Critical Thinking Scenario online or read the Critical Thinking Scenario in Microsoft® Word.

Write a 350- to 700-word reflection on the scenario, using the Reflection Template. Read the template carefully before you start typing. It has important information about what to include in each paragraph. Be sure you demonstrate your critical thinking abilities in your responses to the questions and ensure your paper flows well from topic to topic

Unit 4 HRM

Instructions

Developing employees through the implementation of training and development opportunities is a primary function of human resource management (HRM). Performance measurement and appraisals are one way to determine what type of additional training is needed to ensure employee success.Imagine that you have been hired as the human resource manager at an organization where you have previously worked or are currently working. Your first task is to assess areas for improving training and development and the performance appraisal system within the organization.
 

Week 3 HR Talk Discussion

Week Three: Let’s Discuss!

EMPLOYEE BENEFITS A growing proportion of the compensation employees receive is not provided in the paycheck. Rather, it is paid in the form of benefits that employers increasingly must offer to compete in the labor market or to satisfy union demands or legal requirements. In order to emphasize that these benefits constitute a significant part of the compensation employees are paid; employers increasingly are using the term “total compensation.” Different types of employee benefits entail different problems and costs.SAFETY AND HEALTHSafety and health programs have continued to receive employer attention since the passage of the Occupational Safety and Health Act (OSHA). For several reasons discussed in the text, employers have intensified their efforts to create safe work environments. Similarly, they have developed programs to reduce health hazards on the job. Many employees have instituted programs for building better health and for providing assistance to employees. They have developed stress-management programs to teach employees how to minimize the negative effects of job-related stress.

Question: Many organizations are concerned about the rising cost of employee benefits and question their value to the organization and to employees.

• In your opinion, what benefits are of the greatest value to employees? To the organization? Why?
• What can management do to increase the value to the organization of the benefits provided to employees?

Please read the relevant chapters from your text before attempting to respond to the above.You must make a minimum of three postings on three separate days. Your posts should be intuitive and thoughtful. Your first post will be your answer to my question and the others will be replies to your classmates and me. These responses to other posts should also be well-written and intelligent.

HSA405

Analyze the branches of the U.S. government and explain the impact of each branch (legislative, executive, and judicial branches) on healthcare policy. Then provide at least two specific examples of a healthcare law or policy from your state and interpret the impact of the overall decision/policy on the health of the citizens of that state.